Is hipages worth it? An honest review

Plan	Per month (ex GST)	Credits per month	Postcodes covered	Credit rollover
Starter	Per month (ex GST)$139	Credits per month155	Postcodes covered1	Credit rollover1 month
Advanced	Per month (ex GST)$249	Credits per month310	Postcodes covered3	Credit rollover1 month
Premium	Per month (ex GST)$449	Credits per month595	Postcodes covered5	Credit rollover2 months
Platinum	Per month (ex GST)$649	Credits per month850	Postcodes covered10	Credit rollover2 months

All four plans start on the 6-month introductory term, then auto-renew on a 12-month one, and add bonus loyalty credits after 6 months. You can pause once for 14 to 31 days on the intro term, or up to 62 days combined on the 12-month term. New 12-month subscriptions paid upfront receive a 5% discount. Source: hipages membership pricing, checked 10 October 2026.

Three more prices sit around those plans, and most reviews never mention them:

Also on the rate card	Per month (ex GST)	What it is
Essentials	Per month (ex GST)$29	What it isThe job and business management software on its own. No marketplace access, no leads.
Pro (10+ employees)	Per month (ex GST)$2,049	What it isThe big-crew tier, sold with customised solutions and dedicated account management.
Review Management Plus	Per month (ex GST)$49	What it isOptional add-on that tracks reviews beyond hipages and Google, adding Facebook and Trustpilot.

How the credits behave is the part worth understanding before you compare plans:

• What a single lead costs in credits moves with trade, location, job size, urgency and demand, and hipages says the amount can change daily, weekly or monthly, right up until a job is marked hired (credits policy, checked 10 October 2026).
• hipages says "Every lead is capped at 3 businesses" on its pricing page. Its current contract also allows homeowners to connect with waitlisted businesses after the first three accept (pricing page and Business contract, checked 10 October 2026).
• Unused credits roll over 1 month on Starter and Advanced, 2 months on Premium and Platinum, then expire.
• Run dry mid-month and top-up credit packs sit on top of the subscription price.

So the subscription price is only half the sum. The other half is how many of the leads you accept turn into paid work, and that's the half the reviews below argue about.

Three clauses that surprise people later

• Membership starts on a 6-month introductory term, then auto-renews for 12 months at a time
• Cancelling mid-term can make the remaining fees fall due
• Credits expire after their 1 to 2 month rollover window, whether or not you used them

The term and its renewal sit on hipages' own pricing page. Its current Business contract applies to businesses joining or renewing from 1 June 2026 and sets out the cancellation consequences (both checked 10 October 2026). Check the contract that applies to your membership before cancelling.

None of these clauses is unusual for a subscription platform. They only hurt when the maths stops working mid-term, which is exactly when people want out. Know the renewal date going in.

3.7/5

Trustpilot lands in the same band: 3.3 out of 5 from 1,442 reviews (checked 10 October 2026). One thing to know before reading either listing: both mix homeowners and tradies, and the two groups are reviewing different products. Homeowners rate how fast quotes arrive. Tradies rate what the leads were worth.

It matches what tradies say in the Facebook groups: real work does come through, and so do the lowballs and the price-shoppers. Why an open marketplace skews that way, and what the shared-lead maths looks like next to owning your own channel, is unpacked in hipages leads vs your own website.

Task-sized work

Airtasker's standard option can suit occasional tasks because you don't pay a subscription. You give up 12.5% to 20% plus GST when you're assigned a task, so a quiet week doesn't carry a monthly membership charge (Airtasker service-fee page, checked 10 October 2026).

Steady trade leads

hipages. Posted jobs in your trade category and postcodes are the whole product, and volume is what the subscription buys. That pipeline is the reason tradies wear the contract terms.

Avoiding a subscription

Airtasker's standard pay-per-task option avoids a subscription commitment. Its optional Pro Pass runs for 12 months and renews annually. hipages starts on a six-month term that auto-renews for twelve, with fees still potentially falling due if you leave mid-term (both providers' terms, checked 10 October 2026).

On the scores

Nearly a draw. hipages holds 3.7 from 9,398 reviews on ProductReview.com.au; Airtasker holds 3.9 from 11,170 (both checked 10 October 2026). The tradie complaints rhyme too: fee load, and what the lead or task was really worth.

It used to be a three-way question. Oneflare, the other name tradies still ask about, was retired into Airtasker on 30 June 2026, so the field is down to these two, plus the option neither of them sells: your own name showing up on Google for your services and suburbs.

The full tradie-side numbers on the other platform, its tier fees, escrow, insurance exclusions and review themes, are in the Airtasker review. The maths of backing your own website instead of either is in hipages leads vs your own website.

A real story, and a strange one. hipages was a long-running sponsor of The Block: the trade press covered its fifth-year renewal in 2023 (B&T, August 2023). Then the show dropped it, and by 2025 a petition to reinstate it was counting six seasons of sponsorship.

6 seasons

That petition, "Lift the Ban on hipages for The Block Contestants", went up on Change.org in July 2025. In its own words, the platform was cut because it made sourcing tradies "too easy" for contestants. Take it as the petitioners frame it: no producer's statement on the ban has been published, so that is the only reason on the record.

Make of it what you will. Banned for working too well is close to the best free press a lead platform can get. It says nothing about whether the subscription stacks up for your business, but it does answer the question everyone Googles.

Worth factoring in: we build the alternative. Websites for tradies, SEO for tradies (getting your business found on Google) and Google listings that trade businesses own outright. That's a reason to check our working, so every figure on this page is sourced and dated, and none of it needs hipages to be a bad platform. It isn't. It's a marketplace doing what marketplaces do, and the only question that matters is whether that model fits where your business is at.

If the sums push you towards running your own Google Ads instead, or you want to see where marketplaces sit among every channel, the digital marketing for tradies guide lays it out.