Privacy
Privacy Policy
This policy is a working draft pending an Australian solicitor's review. The intent below is binding; the formal language will be replaced once the solicitor pass clears. If you have a specific privacy question before then, email [email protected].
Who we are
KINGTRADIE (ABN 53 642 140 313) is the data controller for personal information collected through this website. We're a Gold Coast-based digital marketing agency serving Australian trade businesses Australia-wide.
What we collect
- Contact form submissions: name, trade business name, phone, email, and any context you share in the message field.
- Analytics data: pages visited, referring site, approximate location (city-level), device type, collected through Google Analytics 4.
- Advertising measurement: this site loads the Meta (Facebook) Pixel, which records page views so we can measure our own advertising and reach people who've visited this site. Meta's privacy policy covers how Meta handles that data.
- Request data: our hosting and security provider (Cloudflare) processes standard request data (IP address, user agent, timestamp) to serve the site and block abuse.
How we use it
Contact submissions are used to respond to your enquiry and follow up about a potential engagement. We don't sell or rent your information. Analytics and advertising tools listed above receive usage data as part of how they work.
How we store it
Form submissions are routed through Cloudflare's network to our client-management system, GoHighLevel, which is hosted in the United States, and a copy is delivered to our Australian business inbox. Analytics and advertising data is held by Google and Meta, both of which store data in the United States, under their published privacy practices.
Your rights
Under the Privacy Act 1988 and the Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information held by KINGTRADIE. Email [email protected] to make a request. We respond within 30 days.
Cookies and tracking
This site uses essential cookies (form submission, security, Cloudflare Turnstile anti-bot checks), analytics cookies (Google Analytics 4), and the Meta Pixel for advertising measurement. You can block analytics and advertising cookies in your browser's privacy settings, via the Google Analytics opt-out add-on, or through your Meta ad preferences. Blocking essential cookies will stop the contact form working.
Complaints
If you have a privacy concern that KINGTRADIE hasn't resolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact
For any privacy or data question:
[email protected]
0468 053 028