Checked at the source, July 2026

Airtasker review: the tradie-side numbers

What it takes from each completed task, how escrow and the insurance actually work, what 27,000+ reviewers score it, and where it fits for a licensed trade.

The short version

Best for
Odd jobs and one-off, task-sized work. Post-to-offer speed and small jobs, the assembly and garden tidy-up end of the market, are the sweet spot the reviews keep naming.
What it costs
No subscription. Airtasker takes 12.5% to 20% of each completed task plus GST, set by tier, and 1.9% on repeat clients. The poster also pays a $9.95 to $59.95 connection fee.
Watch for
The content licence in the terms means your profile and reviews stay on the platform, the included insurance excludes faulty workmanship, and cancelling an assigned task can cost you the value of the poster's connection fee.
Reviewers say
3.9 from 11,161 reviews on ProductReview.com.au and 4.0 from 16,154 on Trustpilot (retrieved July 2026). Praise clusters on matching speed; complaints on the fee load and on support when jobs go wrong.

Each figure is unpacked and sourced further down the page.

How much does Airtasker take in fees?

There's no subscription and no lead credits. Airtasker takes a service fee out of each task you complete: 12.5% to 20% plus GST, set by a tier system built on your last 30 days of earnings and your completion rate (Airtasker Tasker tiers article, July 2026). Tasks you don't win cost nothing.

20% +GST

the service fee a new (Bronze) tasker hands over on every completed task, per Airtasker's AU tier table, July 2026

Tier Service fee (ex GST) 30-day earnings to qualify
Bronze 20% Under $880
Silver 18.5% $880 or more
Gold 14.9% $2,650 or more
Platinum 12.5% $5,300 or more

Tiers also require a completion-rate standard across your last 20 assigned tasks; Airtasker publishes ratings labels for that, not exact percentages. Your tier and earnings are private, visible only to you.

Two wrinkles worth knowing. Complete a task for a repeat client and the fee drops to 1.9%. And Airtasker reserves the right to move these numbers: its own tier article notes it runs regular randomised fee studies and may vary rates temporarily, so treat the table as the published position in July 2026, not a permanent one.

The poster pays Airtasker too. Assigning a tasker triggers a one-off connection fee, from $9.95 on tasks under $50 up to $59.95 at $300 and over, GST inclusive (Australian connection fee schedule, retrieved July 2026). It never touches your payout, but it sits on top of your price when someone weighs your offer.

One thing to watch, because it will cost you money if you get it wrong. Airtasker's own pages contradict each other on that fee. The Australian schedule runs $9.95 to $59.95. But the cancellation policy article, which is current and was updated this month, still tells you the connection fee sits "between $1.90 and $34.90 depending on your country", with no Australia-only banner on it. That range matches no country Airtasker currently publishes. It matters because cancelling an assigned task charges you the poster's connection fee back: a tradie reading the cancellation article would under-estimate what a cancellation costs them by up to $25. Work from the Australian schedule, not the cancellation page.

In dollars: win a $1,000 job on Bronze and $200 plus GST comes out before your own costs. The same job on Platinum gives up $125. That spread is the whole case for protecting your tier.

How do you get paid on Airtasker?

Through escrow, not an invoice. The poster's card is charged the moment a task is assigned and Airtasker holds the money while you work. When you finish, you hit Request payment; once the poster releases it, the money lands in your nominated account within 3 to 5 business days (Airtasker payments article, July 2026).

If the poster sits on it, Airtasker has an assist process that kicks in 48 hours after your request (same article). Slower than cash on completion, but it's also why escrow keeps landing on the praise side of the reviews below.

What to check before you rely on it

Nothing here is hidden; it all sits in Airtasker's AU terms and Tasker help pages. These are the parts taskers tend to meet for the first time when something goes sideways.

The included insurance is real but narrow. It's third-party liability cover through Chubb, up to $10 million, for injury or property damage you cause someone else on a task booked, completed and paid through the platform (Airtasker insurance page, July 2026). Claims go in within 30 days and an excess applies.

What it leaves out matters more for a licensed trade. There's no cover for faulty workmanship, none for your own injury or property, none for subcontracted work or cash jobs, and it isn't income protection or workers' comp. If you already carry public liability, nothing here replaces it.

What's the pattern in Airtasker reviews?

Mixed, positive on balance: 3.9 out of 5 across 11,161 reviews on ProductReview.com.au and 4.0 from 16,154 on Trustpilot, both retrieved July 2026. The praise clusters on speed and small one-off jobs. The complaints cluster on fees, support loops and the other party not showing up.

3.9/5

across 11,161 reviews on ProductReview.com.au, 82% positive and 12% negative (retrieved July 2026)

A note on how the Trustpilot number is built: Airtasker runs a claimed profile there with a paid Trustpilot subscription and invites reviews after tasks, so the mix leans toward invited reviewers (Trustpilot listing, retrieved July 2026). Of its 16,154 reviews, 3,857 landed in the last 12 months.

Both listings blend posters and taskers, and the two seats score different things. Posters rate how fast offers arrive; taskers rate what's left of the money after Airtasker's cut.

What the praise clusters on

  • Speed of matching: posters report offers within minutes of putting a task up
  • Small one-off jobs: assembly, garden tidy-ups and moving help come up again and again
  • The individual tasker: when it goes well, reviewers credit the person's communication and workmanship more than the marketplace
  • Escrow: money held until the job is done reads as safety from either seat

What the complaints cluster on

  • The fee load: posters watch the connection fee stack on the price while taskers give up as much as 20% plus GST per job
  • Support in a dispute: recurring reports of bot-driven loops and difficulty reaching a human
  • The other party: no-shows, requests for extra cash off the platform, occasional property damage
  • Chat filters blocking legitimate scoping questions before a task is assigned

None of this is unusual for an open marketplace, and the same two-seat split runs through hipages reviews. The structural difference is what you're paying for: hipages rents you the lead up front, Airtasker takes its percentage after you've won the job.

Airtasker vs hipages: which fits your trade?

They're different machines. Airtasker is a marketplace: you make offers on posted tasks and hand over 12.5% to 20% of the ones you win, with no contract. hipages is a subscription: $139 to $649 a month plus GST for lead credits, on a six-month intro term that auto-renews for twelve.

Airtasker hipages
What you pay 12.5% to 20% of each completed task, plus GST $139 to $649 a month plus GST, spent as lead credits
When you pay Only when you win and complete a task Credits go when you accept a lead, win or lose
Contract None; task by task 6-month intro term, then auto-renews 12 months at a time
Who else is in it Open bidding against other offers Each lead shared with up to 3 tradies
Spend at scale Rises and falls with your volume $2,381 a year for the average AU member (hipages FY25 results)

Airtasker figures from its AU help pages and terms; hipages figures from its published pricing and FY25 ASX results. Both retrieved July 2026.

The practical split is job size and cadence. Task-sized, one-off work suits the marketplace: post, offer, done, and a quiet week costs nothing. A licensed trade after a steady feed of category leads is closer to hipages territory, contract maths and all.

The full hipages review walks through that side. Weighing Oneflare as well? The Oneflare review runs the same sourced ruler over it.

Is Airtasker worth it, then?

It depends on the shape of your work more than on the platform itself. Three straight calls:

  • Odd jobs and task-sized work

    Worth it. No subscription means a quiet week costs nothing, and small one-off tasks are exactly where the reviews say the demand sits. Quote with your tier's fee in mind: Bronze to Platinum is the difference between 20% and 12.5% on every job you win.

  • Licensed trade building a pipeline

    Hard to build on. The service fee comes off every job for as long as you stay, your reviews live on the platform under its content licence, and the insurance doesn't touch workmanship. A useful overflow valve; a thin foundation.

  • One foot in each camp

    Use it without leaning on it. Fill quiet weeks at your tier rate, keep repeat clients at the 1.9% rate while it suits, and put the margin you keep into a channel that carries your own name.

The own-name route is slower to start and compounds: in the Quick Mick's case study, a Blue Mountains plumber takes around 10 new clients a month from page one of Google with no ongoing ad spend.

For the wider maths of renting leads against owning the channel, read hipages leads vs your own website; for the channel-by-channel view, there's the advertising for tradies guide.

Where we sit in all this

Straight up: we build the other option. KINGTRADIE's whole business is websites and Google visibility that trade businesses own outright, which makes us the opposite of neutral on rented channels.

Two things keep this page honest. Every figure above traces to Airtasker's own pages or a named review platform, with links below so you can check the working. And none of it needs Airtasker to fail: it's a well-built marketplace doing what marketplaces do, and the only live question is whether a slice of every job is rent worth paying for where your business is headed.

Before you take a task

The questions tradies ask about Airtasker's fees, terms and rules.

How much does Airtasker take in fees?

Between 12.5% and 20% of each completed task, plus GST, depending on your tasker tier: Bronze pays 20%, Silver 18.5%, Gold 14.9% and Platinum 12.5% (Airtasker tier table, July 2026). Repeat clients cost 1.9%, and you pay nothing on tasks you don't win.

Is Airtasker worth it for tradies?

For odd jobs and gap-filling, yes: no subscription means a quiet week costs nothing, and demand for small tasks is real across the reviews. As the main pipeline for a licensed trade it's thin: the service fee comes off every job, reviews stay on the platform, and the insurance excludes workmanship.

Is Airtasker or hipages better?

They charge differently, so compare models, not brands. Airtasker takes 12.5% to 20% of tasks you actually win, with no contract. hipages sells subscriptions from $139 to $649 a month plus GST for shared leads, on a six-month intro term that auto-renews for twelve. Task-sized work leans Airtasker; steady category leads are hipages' pitch.

Can you make a living on Airtasker?

The tier system is built for full-time volume, and earnings are only half the test. Platinum needs $5,300 or more of completed tasks in a rolling 30 days, over $60,000 a year of throughput, AND a completion-rate standard across your last 20 assigned tasks (Airtasker tier table, retrieved July 2026). Turnover alone will not buy you the lowest fee. What's left after the 12.5% to 20% service fee, GST and your own costs decides whether it's a living.

Do you need a licence to work on Airtasker?

Licensing law doesn't change because the job came through an app: plumbing, gas and electrical work still need the relevant state licence, whoever books it. Airtasker offers optional licence badges, checked at a point in time, and its own policy says verifying a licence is the customer's job (support article, retrieved July 2026).

Sources

Fees, tiers and review counts move around. Before you rely on a number here, check it against the source page.

Run last month through the fee table.

Add up the tasks you completed last month and take your tier's percentage off the top. If the number still reads fair, Airtasker is earning its keep. If it doesn't, book a call and the team will map what an owned channel looks like for your trade and area. Your call from there.

Book a call