For Australian trade businesses

Oneflare review 2026: retired

The platform shut down on 30 June 2026 and its website now sends visitors to Airtasker. Here's what it cost while it ran, what reviewers said, and where the lead budget goes now, with the source for every figure named at the end of the page.

The short version

Best for
Nothing new. Oneflare stopped operating on 30 June 2026. You can't join, buy credits or quote through it anymore; the website and app redirect to Airtasker.
What it costs
Nothing now. While it ran, credit packs went from $25 to $2,500 and expired one month after purchase, with each lead's credit price set by demand, location and job size.
Watch for
If you were a member, the old terms still bite: fees were non-refundable, cancelling needed 15 days written notice, and no public policy covers unused credits from the shutdown.
Reviewers say
4.4 out of 5 from 5,642 reviews on ProductReview.com.au (retrieved July 2026), mostly from the hiring side. Business-side reviews were far rougher on lead quality and billing.

Each figure is unpacked below, source by source.

What happened to Oneflare?

Airtasker retired Oneflare on 30 June 2026 and folded everything into its own platform. Oneflare's website and app now redirect to airtasker.com, a change you can watch happen by typing the old address. Airtasker had owned Oneflare since buying it for $9.8 million in 2022 (Airtasker support centre, July 2026).

30 June 2026

the day Oneflare retired, after which its website and app redirect to Airtasker (Airtasker support centre, retrieved July 2026)

Both sides were offered something to make the move. Homeowners who had used Oneflare to hire got a voucher for $25 off an Airtasker task over $100, which expired on 30 June 2026, the same day Oneflare shut down. Businesses were offered a migration incentive of their own between 21 May and 30 June 2026: no service fees, and their Oneflare review rating carried across to Airtasker. Airtasker also turned off auto-renewals from 1 June, so nobody was charged again on the way out (Airtasker support centre migration articles, linked below, retrieved July 2026).

The gap is not in what was offered. It is in what was already paid. Airtasker published terms for the voucher, terms for the business incentive, and a date for switching off auto-renewals. On the money businesses had already handed over, the unspent quoting credits sitting in their accounts, every one of the five published articles is silent. The business-side notice says only that you could use your existing credits as normal until the shutdown, and then it stops. No refund, no transfer, no expiry, no forfeiture. Detailed terms for everything except the money already spent. If that was you, the question now sits with Airtasker support.

The traffic now lands on Airtasker. How that platform stacks up for a trade business gets the same treatment as this page in the Airtasker review.

How much did Oneflare cost?

Leads were bought with Quoting Credits. Pay-as-you-go packs ran from $25 for 20 credits to $2,500 for 2,500 credits, and every pack expired one month after purchase. Subscription Credit Plans came in eight tiers from 110 to 5,000 credits, with dollar prices quoted only through account managers (Oneflare Help Centre, archived 2025).

1 month

how long every credit pack lasted before expiring, used or not (Oneflare Help Centre, archived November 2025)

How the credits behaved is where the arguments started:

  • No fixed lead price. A system Oneflare called Dynamic Pricing moved the credit cost of each lead with demand, location and job complexity.
  • Up to three registered businesses could respond to each job request, so up to three businesses could spend credits chasing the same job.
  • Every pack expired one month after purchase, whether the credits were spent or not.
  • Credits bought through the iOS or Android apps cost more than the same credits on the web, to cover app-store fees.

What a single lead cost in dollars was never published. The pack table works out to roughly $1.00 to $1.25 a credit depending on pack size; how many credits one lead ate is the part the reviews below argue about.

The fine print that caught members out

To be fair to Oneflare, all of it sat in the published Terms for anyone to read, and notice periods and expiry windows are standard lead-platform plumbing. The clauses only hurt when they met real life: a cancellation email sent 12 days out instead of 15, a pack bought before a quiet month.

The guarantee change deserves a note. For most of the platform's life, a lead that never picked up could be claimed back as credits within 72 hours. Oneflare's stated reason for ending that was mandatory phone verification of every person posting a job, meant to stop dud leads at the door. The timing was rough either way: it left the final ten weeks of members carrying unresponsive leads at full price.

What did Oneflare reviews say?

4.4/5

across 5,642 reviews on ProductReview.com.au, 91% positive and 9% negative (retrieved July 2026)

Read that score knowing who wrote it. The ProductReview listing leans heavily toward people who used Oneflare to hire, and they mostly got what they came for. The businesses paying for the leads tell a rougher story, and theirs is the seat you'd have been sitting in.

Trustpilot tells much the same story, and its listing is still live even though the platform is not: 4.1 from 179 reviews, checked in July 2026. The two scores land close enough together that there is no hidden verdict waiting in the second source. The split that matters here is not between review sites. It is between the people who hired and the people who paid for the leads.

What the praise clustered on

  • People hiring found capable local businesses fast, with cleaners, painters and trades rated well on punctuality and the finished job
  • Comparing several quotes and profiles in one place beat ringing around
  • The overall skew: 91% of the 5,642 ProductReview ratings sit on the positive side

What the complaints clustered on

  • Leads that never answered: one business put its dud rate near 70%, and reviewers describe leads vanishing seconds after appearing
  • Lead prices climbing steeply, with reports of a single lead going from roughly $27 to over $100 in credits
  • Billing: credits lost to the one-month expiry, renewal charges after cancellation requests, refunds denied or paid as account credit

One complaint came from the hiring side too: despite the up-to-three-businesses design, some people reported fielding 20 or more calls after posting a job. The shared-lead economics driving both complaints didn't retire with Oneflare; they're alive on every platform like it. We've run that maths against owning your own channel in hipages leads vs your own website.

Oneflare vs hipages: which was better?

hipages wins by forfeit: it's still operating and Oneflare isn't. Until June 2026 the two ran similar credit-based models, with the main differences in how you paid and how you left. If you're comparing marketplaces today, the comparison that matters is hipages against owning your own channel.

Comparison point Oneflare (to 30 June 2026) hipages (July 2026)
Status Retired; site redirects to Airtasker Operating
How you paid Credit packs $25 to $2,500 with one-month expiry, or credit subscriptions of 110 to 5,000 credits Plans $139 to $649 a month plus GST; each plan loads monthly credits
Lead sharing Up to 3 businesses per job request Each lead shared with up to 3 tradies
Typical spend Never published; the packs imply $1.00 to $1.25 a credit $2,381 a year for the average Australian member (hipages FY25)
Leaving 15 days written notice before renewal 6-month intro term, auto-renews for 12 months

Oneflare figures from its archived Help Centre and Terms pages, linked at the end of this page. hipages figures as published by hipages in its plan pricing and FY25 investor results, retrieved July 2026; source links sit in the full hipages review.

The exit rows are the ones to sit with. Oneflare's 15-day notice window sat behind a run of billing complaints; hipages asks for a six-month commitment that renews in twelve-month blocks. If hipages is on your shortlist, the full hipages review covers its costs, contract and reviewer patterns at the same depth as this page.

Where does the lead budget go now?

If Oneflare was feeding your pipeline, the money has three places to go.

  • Follow the jobs to Airtasker

    The traffic went there, so it's the closest like-for-like swap. Go in with your eyes on the meter: track what each job costs you in fees and hours before you lean on it. Our Airtasker review runs its numbers the way this page ran Oneflare's.

  • Need this month's calendar filled

    A marketplace is still the fastest tap to turn on. hipages is the one whose costs and contract we've verified: know the six-month intro term and the shared-lead maths going in, and put the renewal date in your calendar on day one.

  • Done paying rent on leads

    Oneflare made the argument itself. Your reviews did survive the shutdown, but only if you followed the acquirer onto their platform, inside a six-week window, on their terms. A website that ranks for your services and a Google listing full of reviews sit in your name, and no head-office decision can switch them off, migrate them, or set a deadline on them.

The owned route is the one we build, so weigh our numbers the same way: Quick Mick's, a Blue Mountains plumber, gets around 10 new clients a month from page one of Google with no ongoing ad spend. More client numbers are on the work page.

Where do we stand in this?

This page is written by an agency that sells the owned route: websites, SEO and Google presence trade businesses hold outright. That's a bias worth knowing about, and it's why every figure above is sourced, dated, and mostly pulled from Oneflare's own archived pages. Oneflare didn't fail its members through malice. It was bought, weighed against a bigger platform, and switched off. That's the lesson worth keeping: when the channel belongs to someone else, so does that decision.

What people still ask

The Oneflare questions still typed into Google, answered with dates.

What is Oneflare?

Oneflare was an Australian online marketplace that matched people posting jobs with local businesses, who paid for the leads using quoting credits. Airtasker bought it in 2022 for $9.8 million and retired the platform on 30 June 2026. The Oneflare website and app now redirect to Airtasker.

Is Oneflare legit?

It was legitimate, and the reviews were mostly good: 4.4 stars from 5,642 ratings on ProductReview.com.au (retrieved July 2026). The site landing on Airtasker isn't a scam either. Airtasker bought Oneflare in 2022 and retired the brand on 30 June 2026, so the website and app now redirect there.

How much does Oneflare cost?

Nothing now, because it no longer operates. While it ran, businesses bought credit packs from $25 (20 credits) to $2,500 (2,500 credits) and spent them to accept leads. Every pack expired one month after purchase, and lead prices moved with demand, location and job size (Oneflare Help Centre, archived 2025).

Is Oneflare free for businesses?

Not anymore in any form: Oneflare closed on 30 June 2026. While it ran, getting leads was never free. Businesses spent quoting credits to accept each lead, bought as pay-as-you-go packs ($25 to $2,500) or a monthly Credit Plan, with the per-lead cost set dynamically.

Is Oneflare or hipages better?

hipages, by default: it's the only one of the pair still operating after Oneflare retired on 30 June 2026. hipages runs plans from $139 to $649 a month plus GST on a credit system (as published by hipages, retrieved July 2026), with each lead shared with up to three tradies. Whether its model suits your business is the question the hipages review on this site works through.

Put the next dollar into something you keep.

If the shutdown left a gap in your pipeline, book a call and the team will map the owned version for your trade and area: a website that ranks for your services, a Google listing collecting reviews, and leads that land in your phone unshared. If a marketplace still fits where you're at, we'll say so.

Book a call